How to reduce general liability claims

Some of the most common liability risks to your business involve some type of injury to third parties. You could face a liability claim if a insurance agency client is injured at your business, or if your employee damages a client’s property. You could also face a liability claim for copyright infringement, libel, or slander.

General liability insurance will protect you from lawsuits over any of these claims. It’s the most common form of business liability insurance, and often required by lenders and client contracts.

While insurance offers critical protection if someone files suit against your business, you can also take steps to reduce the chance of a general liability claim:

Reduce clutter in your place of business. Items like cords and boxes can pose a tripping hazard to visitors, as well as employees. Keep all walkways and exits free of debris that might cause an injury.

Post signs to alert visitors to potential hazards. Whether a hazard is temporary, like a spill, or permanent, like stored chemicals, be sure you have signs and labels to warn of possible dangers.

Maintain your property. For example, a broken step or icy sidewalk could result in a customer injury. Evaluate any slip-and-fall risks and promptly address them.

Use caution when posting to social media. One rude or false post about a competitor by you or an employee could lead to accusations of slander or libel.

Avoid copying code, graphics, and music. Whether you’re developing software or designing a website, you could face a copyright infringement lawsuit if you copy someone’s protected intellectual property.

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